Vacancies

Would you like to be part of the team at one of the world's leading military museums?

Over 200,000 people visit the Tank Museum every year where we bring the history of tanks and tank crew to life... Supported by the world’s best collection of tanks & action packed live displays. Our staff play a vital role in ensuring each and every one of them has a memorable and enjoyable visit.

Current Opportunities:

Visitor Services Manager

£30,000 per annum

Full time permanent role

37.5 hours per week (to include 1 in 3 weekend working)

Over 200,000 people visit the Tank Museum every year where we bring the history of tanks and tank crew to life. This is a fabulous opportunity to work for Dorset’s number one indoor tourist attraction, as the Visitor Services Manager, where you will also be responsible for managing admissions and front of house. Our retail shop and admissions plays a critical role to the ongoing success of the Museum turning over £3.2 million in sales each year. As the Visitor Services Manager you will be focused on maximising sales, increasing profits and promoting a great customer experience. You will inspire your team, leading and developing them to achieve outstanding results through your experience and passion.

Your will need a minimum of 2 years’ experience of managing a large team in a fast moving retail environment. You’ll be commercially aware with a proven track record of control of overheads and increasing sales, with a strong focus on improving the visitor experience.  You will have excellent people management and leadership skills and the ability to motivate and support the development of the team. A high degree of professionalism and a proactive approach to increasing revenue and solving problems.

For more information, click here

Closing date Monday 26th February

Visitor Services Assistant

21 and over - £7.83 per hour

20 and under - £6.02

Zero hours contract (variable hours to cover busy holiday period including weekend working)

Must be 18 years or over

Are you a people person?

Over 200,000 people visit The Tank Museum every year where we bring the history of tanks and tank crew to life…Supported by the world’s best collection of tanks & action packed live displays our staff play a vital role in ensuring each and every one of them has a memorable and enjoyable visit.

As a visitor services assistant you will be putting your excellent people skills to the best possible use. You will be selling admission tickets and retail merchandise, promoting membership and gift aid – helping us to meet our targets, but most importantly you will welcoming our visitors warmly.

Experience in customer service and sales would be an advantage but more importantly you’ll love working with people of all ages, have bags of enthusiasm, and will always strive to make a good impression.

You will need to be practical and hands-on with excellent communication skills and to be comfortable working as part of a team. Cash handling skills are also required.

We believe that our visitors deserve more than just ‘good service’ but an amazing visitor experience they’ll never forget.

For more information, click here

Catering Assistants

21 and over - £7.83 per hour

20 and under - £6.02

Zero Hours Contract

Zero hours contracts available within The Tank Museum Catering outlets.

As a Catering Assistant you will be undertaking general kitchen and restaurant duties to support the catering team in delivering the highest standards of food service and the best possible visitor experience.

No previous experience necessary but enthusiasm with the ability to deliver excellent customer service will be required. Full training will be given.

For more information, click here


To Make Your Application:

To apply for any of the positions above, there is a requirement to complete The Tank Museum application form below and return it to recruitment@tankmuseum.org. CVs only accepted in support of your completed application form.
 
Due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

Download application form here.

Staff may be subject to a CRB check on appointment.