Teacher's FAQ

All you need to know to plan your school visit

1. What are your contact details?
To contact the Education Team, phone 01929 405 096 and choose option 6. Alternatively you can email us: education@tankmuseum.org Follow the Museum’s Education Service on twitter @tankmuseumcf

2. How much does a visit cost?
£5 per pupil for 2 workshops.
£7 per pupil for 3 workshops.
£9 per pupil for 4 workshops.
Each workshop lasts 45 minutes, depending on your arrival time and the size of the group.
Accompanying adults are free for all workshops.

We will take details of the number of pupils you wish to bring when you book. The number of pupils confirmed during the booking process will be the amount you are invoiced for.

3. What activities do you offer for school groups?
We offer a range of curriculum linked activities for schools. Click here for our full range of workshops.

4. What is the minimum group size?
We have no minimum group size. However if you plan to bring of group of less than 12 students please be aware there is a minimum entrance fee of £60.00 for educational groups.

5. What do I do if I need to cancel my visit?
Once the booking is confirmed, cancellations will occur a charge of 50% of the cost of the booking to cover our costs in resourcing activities. Contact the Education Team if you wish to cancel your visit.

6. Can I make a provisional booking?
Yes, but please note we will only hold a provisional date for 3 days. We will need both the date and the exact number of students to confirm the visit. 

7. Is there space to eat lunch and store bags?
The Museum has a large space available to eat packed lunches. There is a restaurant on site if you wish to purchase lunch, if this is the case please make the Education Team aware at the time of booking. There are lots of toilets including wheelchair accessible facilities.

There is space to store coats and bags in the Museum away from the general public but we cannot guarantee that it will be secured, therefore we recommend that valuables are not left in the area.

8. Do you have a risk assessment?
The Museum’s standard risk assessment for schools can be found here. You will need to have a pdf reader program such as Adobe Acrobat Reader installed on your machine to read and print this file.

To help your pupils prepare for your visit, please also look at question 15.

9. Do you offer activities for pupils with SEN or BESD?
All our workshops can be adapted and our staff are very experienced at working with pupils with a range of additional needs. Please contact us to discuss how we can adapt workshops for your group.

10. Are your activities accessible for disabled pupils?
The majority of our activities are accessible for disabled pupils and our staff are very experienced at working with children with a range of needs. Please let us know at the time of booking if any of your pupils have additional needs and we can discuss how we can adapt the session.

11. How long should I allow for a visit?
A typical group usually arrives at 10:00 and leaves at 14:00 to allow time to explore the Museum as a ‘self-guided’ group before or after your workshop. We will work with you to create a timetable for your visit. However, we are flexible to your requirements if you require a different arrival and departure time. The Museum is open from 10:00 and closes at 17:00.

12. How far in advance should I book?
The Education Service is very popular with schools. To avoid disappointment confirm your booking well in advance of the date you plan to visit.

13. Can I visit the Museum before I bring my group?
We strongly recommend that you organise a visit to the Museum in advance of your trip to familiarise yourself with the venue and discuss your requirements with our team. Visits are free for members of staff that will be accompanying the group on the day. Normal admission charges apply for family members or guests. Contact the Education Team to book.

14. How many adults should accompany my group?
We ask for a minimum ratio of 1 adults to every 6 students at Primary level and 1 adult to every 10 students at Secondary level. All adults accompanying a school visit to the Museum are given free admission. Children must be supervised at all times during ‘self-guided’ time in the Museum.

15. How should I prepare my pupils/students for their visit?
It may be helpful to run through the following points with your students prior to their visit. The Tank Museum has large vehicles on display in our galleries. Please make pupils aware that running in the Museum or climbing on the vehicles could lead to serious injury. The Museum is also a memorial to the soldiers of the Royal Armoured Corps. Please have a discussion with your pupils about the appropriate way to behave in a memorial site and how their behaviour might affect other visitors in a positive or negative way. We have many visitors who have a personal connection to the Army or have been in the armed forces themselves, for example veterans of the Second World War.

16. How do I pay for the visit?
On arrival at the Museum please come to the main reception. They will ask you to sign a confirmation of your visit so that the Museum can invoice the school. We also accept payment by cash, cheque and credit/debit cards.

17. Can we take photographs in the Museum?
Photography is allowed in the Museum, but are permitted solely for personal use. If you are happy for the Education Team to take photos of your visit for marketing purposes please download the photography consent form here and distribute it to parents and carers prior to the visit. Please inform the Education Team if you are planning to do so.

18. Is there a shop?
The Museum has an extensive gift shop. Please ask the Education Team if you would like a shop visit timetabled into your trip.

19. How do we get to the Museum?
Please see the ‘find us’ section of our website here.

20. Where do coaches park?
See map here.