The Tank Museum | Group Visits FAQ

Group Visits FAQ

All you need to know to plan your group visit

1. What is the minimum and maximum group size?

The minimum group size is 10 paying visitors, there is no maximum.

Disabled Visitors are permitted to bring one Carer with them free of charge, this carer is not included in the 10 persons making up the Group.

Groups arriving by coach will be given complimentary admission tickets for 1 Group Leader and 1 Coach Driver, these visitors also do not count towards the 10 that will make up the paying Group. Whilst on site, all members of the Group, Group Leader and Coach Driver can make full use of the Restaurant, Cafe and facilities on site.

If you opt for a guided tour, the most number of people who can be accommodated for 1 tour guide is 25 people. If you bring more people the group may need to be split in two, needing two guides. The exception to this is the First World War Mark IV Tank Tour, which requires 2 guides per 25 people.

2. How do we pay for the visit?

Groups can pay in advance by either bank transfer, cheque or card. If you pay in advance by bank transfer minimum numbers must be confirmed and payment made 7 days before the visit. After this time you can add extra people to the booking but you will not be able to reduce the number on the booking. 

Any payments by bank transfer should use your booking reference as a reference.

If you prefer to pay on the day you can do so, but in this case we will only accept cash, card or cheque. All group members must arrive together and make just one payment in order to take advantage of the group rate.

3. Does the group rate include an annual pass?

The group rate admission does not include an annual pass. If the members of your group want an annual pass they should buy their tickets individually on the website. They will pay the standard rate. 

4. What do you offer Youth Groups?

Uniformed youth groups such as Scout, Cubs, Guides and Cadets can benefit from the group rate and are also eligible for free places for group leaders. The number of free adult places is dependent on the size of the group. We recommend a ratio of 1/10 for secondary school age children and 1/6 for primary aged.

5. Where do coaches park?

We have plenty of coach parking available on site. See map here

Information will be provided to the Group Leader and/or Coach Driver prior to the day of your visit. When you arrive at the Coach Park, Visitors will please make their way to the Main Entrance, where our Admissions Team will greet you, get you all booked in and ready for your day or tour if you have selected to have one of these.

6. I am a blue badge guide, what does the Tank Museum offer?

Blue Badge guides can enter for free, please show your badge at the admissions desk.

7. What dates can we have a guided tour?

Please contact the Marketing Team for availability but please be aware as a general rule we do not accept booking for guided tours during Special Event days (TANKFEST and Tiger Days), Easter Holiday and Summer Holiday weekdays.

8. Can I celebrate my birthday party / special occasion at the Tank Museum?

There is no birthday party package currently offered but you are welcome to enjoy your birthday at The Tank Museum and avail yourselves of the group rate or a guided tour. We please ask that groups of children are properly supervised by an appropriate number of adults. We recommend a ratio of 1/10 for secondary school aged pupils and 1/6 for primary aged.  You are welcome to use the cafĂ©, restaurant and soft play area and can also bring your own food and cake. Please just ensure that no candles are lit within the Museum as this can set off our fire alarms.

For a more luxurious experience on your special occasion we are able to offer private room hire and bespoke catering, please see our venue hire page